Refund Policy
An item is not right for you
If you would like to return a purchase, contact our team no later than 30 days after it arrives. Provide a purchase receipt or order reference. For a return because you changed your mind, the merchandise must remain unused with its original packaging and original condition preserved. You may also ask for an exchange; the requested replacement must be available.
Let us arrange the return journey
Eligible return shipping is paid by this merchant, not the customer. We provide a prepaid shipping label or explain another return arrangement that we fund. The same responsibility applies to eligible returns for defects, transit damage, wrong products and missing goods. Wait for the return instructions so your parcel can be routed and identified correctly.
When something arrived incorrectly
Include photographs where useful and describe any broken, defective, incorrect or missing item together with your order information. We assess the issue and tell you how it will be resolved. Ordinary change-of-mind conditions do not override remedies you have under applicable consumer law.
Refund destination and timetable
The address in our merchant details is the default destination for authorized returns unless we supply a dedicated return address. Once the returned item has been received, checked and approved, a refund is issued to the payment method used for the purchase within 10 business days. Your bank or payment company controls any additional time before the credit appears.
Before the parcel leaves
Order amendments and cancellations should be requested immediately, before dispatch. We cannot promise to intercept an order that has already progressed through fulfillment. A parcel that has shipped is handled through this return policy.
Business identification and contact
Simplemodern
Email: Support@Simplemvdern.shop
Phone: 928-410-9246
Business address: 715 E Manzanita Dr, Globe, Arizona, 85501, US